Frequently Asked Questions

We regularly cover the following counties for public records in Southern California:  Los Angeles, San Diego, Riverside, San Bernardino and Ventura.

We can also provide coverage in Orange County on a customized basis.

Standard protocol for criminal and civil record searches are same business day to one business days from request, but can be up to three business days, with records pending or discrepancies.

Other types of public records, such as a marriage or probate search, and projects, have turnaround times that are determined at the time of request. 

Yes, we do offer file retrieval services in all the counties we outlined.  Please contact our office or via our "Inquiry" section for a quote.

We regularly work with large pre-employment background firms that require large amounts of monthly research.  We do offer volume discounts and can work with your company to provide a competitive rate.

Certain courts do have court expenses, such as criminal dockets or case copies.  Your OptiSearch specialist will make sure to outline all potential fees for your request.

Our staff is used to returning work to regular clients via their websites or via fax.  Work can also be returned via email, at your request.